Fra forlagets omtale: While it may be a new concept for many readers, telephone interpreting has been successfully used to enable speakers of different languages to communicate for more than three decades. With time, the field has evolved to ensure that high levels of quality can be obtained, both in terms of connectivity and quality of interpretation. In this, the first book devoted entirely to the subject, the author provides readers with long-awaited transparency and insight into the field, in order to promote the highest possible standards of quality.